Forum Discussion

dpike's avatar
dpike
New Contributor
5 months ago

1Password for Windows app keeps requiring encryption key transfer

I have a business account that uses SSO for authentication. I am able to authenticate in the browser just fine and use the browser extension with no issues. When I sign in to the Windows app via SSO,...
authentication
device trust
sso
windows
sgaither351's avatar
sgaither351
New Contributor
5 months ago

TimG1P​ Thank you for your response! I have sent the requested information via email to support@1password.com. The Support ID number I received from Bit Bot is:

ESD-45251-536

Thanks for your help!

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
5 months ago

sgaither351​ 

Thank you for posting the Support ID! My colleague will send you another reply via email soon, please continue the conversation there. 

-Dave