Forum Discussion

dpike's avatar
dpike
New Contributor
11 months ago

1Password for Windows app keeps requiring encryption key transfer

I have a business account that uses SSO for authentication. I am able to authenticate in the browser just fine and use the browser extension with no issues. When I sign in to the Windows app via SSO,...
authentication
device trust
sso
windows
dpike's avatar
dpike
New Contributor
10 months ago

Thank you for the details TimG1Pā€‹! I have sent a diagnostics report to support@1password.com.

Your support ticket ID is BEC-16995-249.

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
10 months ago

Thank you for posting the Support ID! I see that my colleague sent you a reply via email, please continue the conversation there. 

-Dave