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Forum Discussion
1Password for Windows app keeps requiring encryption key transfer
I have a business account that uses SSO for authentication. I am able to authenticate in the browser just fine and use the browser extension with no issues. When I sign in to the Windows app via SSO,...
Has this known issue been addressed, I am facing the same problem.
- 1P_Dave
Moderator
I'm sorry that you're running into the same issue. We've released improvements in 1Password version 8.11.6 (released August 19th, 2025) that should help avoid this situation. Please update if you're using an older version.
If you still see the issue even with 8.11.6 or later then I'd like to ask you to create and share a 1Password diagnostics report from your Windows PC:
Send a diagnostics report (Windows)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:- A link to this thread: https://www.1password.community/discussions/1password-work/1password-for-windows-app-keeps-requiring-encryption-key-transfer/159184/replies/161292
- Your forum username: rickyjonesus
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!-Dave
#36340
