Forum Discussion

ITKW's avatar
ITKW
New Member
15 hours ago

Feature Request: 1Pasword MSP Share Items to "Managed Companies"

I requested support about sharing vault items with my managed companies.  Support advised me it is not possible.  I would like to suggest it as a new enhancement to the MSP product.

  • As an MSP, I have vault for each of my clients with all of their technical information.
  • Many items in my MSP client vaults have passwords the client end users need day-to-day (WiFi, Printer Access, Door Codes, etc.).
  • I would like to have the ability to SHARE specific Items in my MSP Vaults with specific users in my Managed Companies (or at least to a "shared Vault" in the Managed Company so the users can have access).
  • This would eliminated the burdensome and error-prone process of updating 2 complete separate company vaults - and eliminate the high probability the overlapping data will be not maintained properly.  Manual duplication/sync is never a good idea.
  • Specific items would have to have the ability to share (without expiration) to the client end user to specific end users in my "Managed Companies" groups.  I would not want to share the entire client MSP vault to the "Managed Company" clients, as some items in the vaults are "administrative level" passwords. 
  • It would also be good if I can select if the item can be shared as "view only" or "editable", as some password for computer user access I would like the end user to update if they change their password.
  • There is little advantage to me as an MSP to have "Managed Companies" if I cannot share data from the MSP level vaults to the "Managed Companies".

Thank you and I look forward to the further developments in the MSP area.