Unable to recover account frozen from unsubscribed family.

Hello taiphuongit​! 👋

I'm sorry that you're running into migration issues when signing up for a new 1Password account. I see that you've opened a ticket with our support team and they'll be able to advise further since they have access to account information that I don't here in the public community. 

I've left a note for one of my colleagues to send you another email, keep an eye on your inbox. 

Since we have a communications channel open via email, I'll close this thread.

-Dave