1Password 8 not working in some Mac user accounts -- AGAIN :-(

Here is a link to download version 7.9.8 for all those who have problems with version 8:

https://app-updates.agilebits.com/

Thinking of reverting back to version 7 which was working well.
Later reverted to version 7 and works fine.

Part 3
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Part 2
Binary Images:
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Part 3 following

This is happening again on our older MacBook Pro running Big Sur (latest version for this machine). Works on my account but not on my wife's account. 1Password 8 just quits on her account. On Big Sur 11.7.2.
Tried the chmod commands above without success for her account.

Problem report

Process: 1Password [1022]
Path: /Applications/1Password.app/Contents/MacOS/1Password
Identifier: com.1password.1password
Version: 8.9.11 (8.9.11.137418)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: 1Password [1022]
User ID: 504

Date/Time: 2022-12-20 20:06:03.048 +1300
OS Version: macOS 11.7.2 (20G1020)
Report Version: 12
Anonymous UUID: E699BCF7-24B3-3734-69CA-8AE3E36DF885

Time Awake Since Boot: 1100 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: DYLD, [0x1] Library missing

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
dyld: Using shared cache: A54089A8-DC14-315F-BBD9-40548CBAE804
Library not loaded: @rpath/libffmpeg.dylib
Referenced from: /Applications/1Password.app/Contents/Frameworks/Electron Framework.framework/Versions/A/Electron Framework
Reason: image not found

Part 2 following.

Hi @errolwags:

I'm sorry to hear you're experiencing this issue but it's good to hear those steps above helped. I'll add you to the issue tracker we have for this, and you can follow the same steps above if it does happen again on your Mac.

I have this same issue with Big Sur 11.7 and 1P 8.9.4 on an Intel MacBook Pro. I can open 1Password desktop ok but not my wife from her account. The problem does not occur on a new M1 MacBook Pro.

Changed permissions as in the instructions above and it now works.

Errol

Hi markbot:

Thanks for following up. We're still investigating the cause of this, but the commands should get you sorted out again if it does occur again.

Jack

ref: dev/core/core#14740