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Forum Discussion
laugher
12 days agoOccasional Contributor
1Password for Android cannot become the default Passkeys Manager and other issues
Google Pixel 8 Pro
Android 16
1Password for Android 8.11.6
Today, I decided it was the day to setup Passkeys across the supported website/services. Started 1Password for Android - > Watchtower and selected uber.com. Went to the suggested URL after tapping "Use Passkey". URL went to https://account.uber.com/passkeys.
Logged in. Was presented the Passkeys page for Uber. Tapped + Create a passkey. Tapped Create a passkey at the popup dialog. Bam!
Google Password Manager pops up asking if I would like to create a passkey to sign in to account.uber.com. Cancelled.
I remembered doing this already so I went to the following places to check settings.
- Chrome -> ... -> Settings -> Google Password Manager -> Settings. Checked the following; Offer to save passwords (disabled), Automatically create a passkey to sign in faster (disabled), Auto sign-in (disabled).
- Chrome -> ... -> Settings -> Autofill Services. Checked Autofill using another service (Enabled). Tapped Android Settings and this is the 3rd place I check next. Alternatively, I can get to it by navigating as per point 3.
- Android Home Screen -> Settings -> Passwords, passkeys and accounts -> 1Password (Preferred service) - Enabled. Additional services: Microsoft Authenticator (disabled), Google (disabled).
Can you put in checks in place please so this doesn't happen? If Google is doing something naughty, can you please work with them to resolve this? Please?
Besides this, my experience on Android has been a mixed bag. Some login prompts, 1Password will have no issues popping up offering to autofill. But the MAJORITY of apps and websites, 1Password Autofill simply doesn't do enough. I have to jump back and forth to copy and paste passwords.
Please let me know how I can help you folks resolve this.
1 Reply
- 1P_Dave
Moderator
Hello laugher​! 👋
I'm sorry that saving a passkey in the Uber app using 1Password isn't working. So that the team and I can look into this further, can you reproduce the issue one more time and then I'd like to ask you to create and share a 1Password diagnostics report from your Android device:
Send a diagnostics report (Android)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:- A link to this thread: https://www.1password.community/discussions/1password/1password-for-android-cannot-become-the-default-passkeys-manager-and-other-issue/161255
- Your forum username: laugher
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!-Dave