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rububble's avatar
rububble
New Contributor
14 days ago

1Password quits unexpectedly on both Windows 10 and Windows 11

For me that happened on every Windows machine I had 1Password installed so far.

Both Win 10 and Win 11.
The behaviour is always the same: The error pops up only after a fresh restart of the device. It doesn't matter it 1Password is started through the browser extension, auto start or started manually after hours of runtime of the device.
When I close 1Password/restart it, the error doesn't pop up. Only after a device restart.

It's like this for months and across multiple devices and different Windows versions.

windows

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 hours ago

    Hello rububble​! 👋

    I'm sorry that 1Password is closing unexpectedly after restarting your Windows PC. So that the team and I can investigate further, please reproduce the issue again and then I'd like to ask you to create and share a 1Password diagnostics report from your Windows PC:

    Send a diagnostics report (Windows)

    Attach the diagnostics to an email message addressed to support@1password.com

    With your email please include:

    • A link to this thread: https://www.1password.community/discussions/1password/1password-quits-unexpectedly-on-both-windows-10-and-windows-11/165023
    • Your forum username: rububble


    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

    -Dave