Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
Active Apple Subscription but Account Frozen
Started using 1password on August 10th and signed up for a 1 year subscription via Apple. Today I am notified my account is frozen and I can not unfreeze it. What I have tried: Signing out of eve...
1P_Dave
Moderator
ModeratorHello mxrhome! 👋
I'm sorry that you're running into a billing issue with your 1Password account. I don't have access to your account information here in the community and our support team is in the best position to help resolve the issue. I see that my colleague sent you an email yesterday, please continue the conversation by replying to that email.
To prevent duplication of efforts, I'll close this thread.
-Dave
