Autofill does not work in apps

Thanks @denniscelen. I'm able to reproduce the same when signing into a Google account through the Settings app. I've gone ahead and reported it to the team. When Autofill isn't working as expected you can copy and paste or use split screen mode to drag and drop your credentials.

Hi there

I will. Sent an email.

Concerning the autofill, can you also go in android to settings - Google - to your account - security - change password

Then you need to fill in your password and then also forcing a fill in does not work.

Dennis

Hi @denniscelen, thanks for following up with me. I'm sorry to hear about the issues you and your father have run into with 1Password.

In regards to your question about pausing subscriptions or trials, reaching out to us directly via email at support@1password.com would be best, as we're unable to discuss account specifics here in public on the Support Community. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. If you've already contacted us via email, lets continue the conversation there.

I tested Garmin Connect, Strava and Komoot with 1Password 8 for Android. Filling in Strava worked as expected. In Garmin Connect, I found that I had to "force" Autofill (long press the email field then tap ⋮ > Autofill) for the Autofill prompts to appear. In Komoot, I did not see any Autofill prompt. Though the same issue seems to be present in Komoot with 1Password 7, I have reported this to the team. Thanks for bringing it to our attention.

With Garmin Connect and Strava, I'd like to ask you to check for any updates in the Google Play Store. If updates are available, do you see any change in filling behavior?

Thanks again!

1P_Timothy I use 1passeword now almost a year, and was very happy with version 7. now i convinced my dad to try it out. so he has a trial now and the autofill does not work in apps, so he will not use it any more until its fixed. is it possible to pause hit trial or is there a possibility that when it does work he can try it again, because i think this is an issue that won't be solved quickly. this is not good advertisement for 1 password, especially since autofill should work better on version 8 according to advertisement of 1password

It works everywhere but not in apps. Nog one app. For example, I tried Garmin connect, Strava, komoot or when I want to change my Google password in android. Not 1 app works, I tried some suggestions on that I found on the forum but nothing works.

Hi @denniscelen, I'm sorry to hear filling isn't working as expected for you and your father! I'd be happy to help look into that.

You mentioned Autofill isn't working with apps. Does it work with websites in your browser? I'd also like to ask you to share a few of the apps where filling isn't working with 1Password.