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Dmitrii's avatar
Dmitrii
New Member
21 hours ago
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Bug: CXP export on iOS shows 0 items (Family subscription)

I'm trying to export my vault data using the Credential Exchange Protocol (CXP) on iOS, but the export consistently shows "Export 0 items" regardless of the destination app. Setup: - 1Password wi...
  • Dmitrii's avatar
    Dmitrii
    1 hour ago

    Hi, thanks for the answer, but after a lot of trial and error, I found a workaround and the root cause.

    Workaround using Travel Mode to export vault by vault:

    1. On the 1Password web UI (1password.com), create a new vault and mark it as "Safe for Travel"
    2. Move items into this vault — you can drag and drop from your main vault in the web UI
    3. Turn off "Safe for Travel" for all other vaults
    4. Enable Travel Mode
    5. On your iPhone, go to Settings → Advanced → Start Export and export to your target password manager
    6. If the export still shows "0 items" — move half the items back to your main vault and try again
    7. Repeat (binary search) until you find the problematic item

    Root cause:

    In my case, after about 13 rounds of splitting, I found a single item that had a broken link/reference to another item that no longer existed (something like "missing link to external item"). This one item caused the entire CXP export to fail silently with 0 items. Once I removed the link, the full export went through.