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Forum Discussion
Dmitrii
21 hours agoNew Member
Bug: CXP export on iOS shows 0 items (Family subscription)
I'm trying to export my vault data using the Credential Exchange Protocol (CXP) on iOS, but the export consistently shows "Export 0 items" regardless of the destination app. Setup: - 1Password wi...
- 1 hour ago
Hi, thanks for the answer, but after a lot of trial and error, I found a workaround and the root cause.
Workaround using Travel Mode to export vault by vault:
- On the 1Password web UI (1password.com), create a new vault and mark it as "Safe for Travel"
- Move items into this vault — you can drag and drop from your main vault in the web UI
- Turn off "Safe for Travel" for all other vaults
- Enable Travel Mode
- On your iPhone, go to Settings → Advanced → Start Export and export to your target password manager
- If the export still shows "0 items" — move half the items back to your main vault and try again
- Repeat (binary search) until you find the problematic item
Root cause:
In my case, after about 13 rounds of splitting, I found a single item that had a broken link/reference to another item that no longer existed (something like "missing link to external item"). This one item caused the entire CXP export to fail silently with 0 items. Once I removed the link, the full export went through.
Dmitrii
3 hours agoNew Member
Just tried with my second account - it works and offers me to export all my items and no second click on export is required.
But I really need to export my primary account - it contains 100s of items and many passkeys that I don't want to recreate :(