Forum Discussion

Tagette's avatar
Tagette
New Contributor
8 hours ago

Cannot Change Password (Losing Access to Account)

Hello,

Recently I changed my master password and now it no longer lets me sign in using the password I entered. I don't know why the password is not working and I don't believe I made a mistake when I changed it. But here I am trying to change my password again.

Regardless of what I try it will not let me change my password because I already have a "recent login" and now it just says "Recent attempt was cancelled". This login is on my phone device and for what I think are obvious reasons I do not want to sign out of this device. (I will lose access to all my passwords until your systems let me use my account)

So now I cannot login on my main computer which is a massive problem. I am obviously concerned about losing access to all my passwords.

I will keep trying but I think this restriction is not useful if you have multiple devices that use 1Password.

1 Reply

  • Tagette's avatar
    Tagette
    New Contributor

    I did make a mistake in my new password and figured out it after a bunch of tried.

    THE ABOVE IS STILL A PROBLEM I GOT LUCKY (Hopefully caps will mean this won't be ignored)