Forum Discussion
2oe
2 months agoNew Contributor
downgrading family account to individual
i've subscribed 1 year family after my 1 year individual one has ended, i was going to share with my friend but things didn't go well so i wanna ask if it's possible to downgrade the subscription to individual ? and if so is it possible to refund the difference of price ?
i should mention that i have subscribed through app store (IOS)
1 Reply
- 1P_SimonH
Community Manager
Hi 2oe,
You can absolutely do that and you will get a prorated refund.Because this will involve confirming you are the account owner and billing details, please email us at support@1password.com and we'll be happy to get you switched over!