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Former Member's avatar
Former Member
4 years ago

High memory usage with v8; what could be wrong?

I upgraded to v8 and now I'm seeing extremely high memory usage. On my M1 iMac, V7 used about 150MB but now with V8 I'm seeing memory usage of almost 500MB. A 3x increase in memory usage after upgrading doesn't seem normal. Could my installation be botched, is there a way I can check for any issues that cause this abnormal memory use?


1Password Version: 8.7.0
Extension Version: 2.3.3
OS Version: 12.3.1

29 Replies

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager

    @1ofMany this is definitely not something I'd expect. Can you contact our support team at support@1Password.com, with a brief email linking to your post on this thread? We'd love to get that resolved for you. 👍

  • Former Member's avatar
    Former Member

    @DustyOldMan There's probably not a lot any of the specialists can actually tell you. Electron is inherently a resource hog, and no amount of clever coding can change the nature of what Electron is, full stop. There's a reason so many users have been up in arms about the transition from a native app to an Electron app, now you're seeing why first hand.

  • Former Member's avatar
    Former Member

    Hello 1P_PeterG

    500MB, I wouldn't mind.
    However, 25GB additional memory usage, just by activating the 1Password extension in Safari, seems somewhat excessive,

    MacBook Pro (14-inch, 2021)
    Chip Apple M1 Max
    Memory 64 GB
    32 Core GPU
    10 Core CPU
    2 TB SSD

    Please advice.

    Thanks,

  • Former Member's avatar
    Former Member

    Thanks PeterG for your reply and for diving into this. This memory use is sustained at this level or higher. It's currently hovering between 500MB and 650MB, depending on which 1P windows are open. Hope the specialists can help solve this issue.

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager

    Hi @Dustyoldman, thanks for bringing this up. I'm going to reach out to some of our specialists here to make sure we can answer this question with the best possible accuracy and also provide any assistance that might be needed. Thanks for sharing the issue - we should have more for you soon!

    Oh, a quick follow-up question while I loop in the relevant team members: is this level of memory usage sustained over time? Or was it just when you first opened the app? I'll look forward to learning more about this. 👋

  • Former Member's avatar
    Former Member

    I know electron is known for its memory use, but I understood from the discussions and statements of AgileBits employees that they had done special things to make electron work without using a lot of memory. So I assume it wouldn’t this much.

    Can someone from the 1Password team weigh in on what level of memory use should be expected from v8; what would be considered normal in this case?

  • Former Member's avatar
    Former Member

    I agree that this "works as designed" and an other major downside of using Electron... - it's 600MB for me.
    Welcome to the new world - it's depressing.

  • Former Member's avatar
    Former Member

    That‘s a new feature of the new version called electron. Basically 1password now contains a Node Server and is Rendering the UI in an included webbrowser.
    I bought 1password in 2010 and I‘m a long time subscriber. I don‘t like electron apps and for legal reasons I have to store work related passwords locally so I will never update to version 8. I‘ll probably cancel my subscription in the next days and look for alternatives. I‘m really sad about it.