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srbnyc
New Contributor
4 years ago

I can't open 1Password on my iPhone XR iOS 14.7.1.

The master password that works in 1Password on my iMac keeps getting rejected on my iPhone. Of course, this means I cannot open any locked app on the iPhone! Pleas help!

1Password Version: 7.9.2
Extension Version: Not Provided
OS Version: iOS 14.7.1
Referrer: forum-search:https://1password.community/search?Search=my%20password%20isn't%20recognized

ios
macos
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The master password that works in 1Password on my iMac keeps getting rejected on my iPhone. Of course, this means I cannot open any locked app on the iPhone! Pleas help!

\n\n
\n\n

1Password Version: 7.9.2
\nExtension Version: Not Provided
\nOS Version: iOS 14.7.1
\nReferrer: forum-search:https://1password.community/search?Search=my%20password%20isn't%20recognized

","body@stringLength":"427","rawBody":"

The master password that works in 1Password on my iMac keeps getting rejected on my iPhone. Of course, this means I cannot open any locked app on the iPhone! Pleas help!

\n\n
\n\n

1Password Version: 7.9.2
\nExtension Version: Not Provided
\nOS Version: iOS 14.7.1
\nReferrer: forum-search:my password isn't recognized

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me!"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1752475691137":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1752475691137","value":{"title":"Query Handler"},"localOverride":false},"ModerationData:moderation_data:19774":{"__typename":"ModerationData","id":"moderation_data:19774","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:19774":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:19774","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:19773/message:19774","revisionNum":1,"uid":19774,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:19773"},"conversation":{"__ref":"Conversation:conversation:19773"},"subject":"Re: I can't open 1Password on my iPhone XR iOS 14.7.1.","moderationData":{"__ref":"ModerationData:moderation_data:19774"},"body":"

Hi srbnyc!

\n\n

The way 1Password unlocks is:

\n\n\n\n

If the password is accepted on your Mac, but not on your iPhone, you probably configured your 1Password apps differently with different vaults. If you open the 1Password app on your Mac, do you see a vault named Primary there?

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