I've been a long-time user of 1Password, and up until recently, the experience has been excellent.
However, for the past few months, the Android experience has significantly deteriorated. Autofill suggestions rarely appear, and when they do, they often fail to work as expected.
Most of the time, I have to long-press the input field, select “Autocomplete,” and hope the suggestions show up—which they usually don’t. Even when suggestions do appear, tapping them often results in no action at all. I frequently have to force close Chrome and reopen it just to try again, usually without success.
As a result, I now almost always end up copying each field manually from the 1Password app, which is extremely frustrating.
I’ve tested this with two different keyboards. My primary keyboard is SwiftKey, where the suggestions fail to appear 90% of the time. Gboard performs slightly better, but even then, tapping suggestions often does nothing.
This issue has persisted for months, and it's becoming a serious pain point. I'm honestly beginning to question the value of maintaining a paid subscription if such core functionality continues to be this unreliable.
Please look into this—it really needs to be addressed.
I'm sorry that you're running into issues with autofill in Chrome on your Android devices. Our team is currently tracking a couple of issues where autofill won't work correctly in Chrome on Android in certain situations and a fix is being tested in the beta version of 1Password for Android. If you're willing, I'd like to see if those fixes help in your situation as well:
Make sure that autofill is setup correctly for your device: Set up Autofill
Open Chrome.
Click the three dots ( ⋮ ) on the top right, then tap Settings > Autofill.
Tap Autofill on Chrome or Autofill on Brave, then choose Autofill using another service and tap Restart Chrome or Restart Brave if prompted.
1P_Dave - First let me say that I completely agree with alpine_shredder . I am more than happy to help test for companies like yours who do such a great job at listening and responding to your users.
I have also installed the beta and I am finding it much, much better (just likealpine_shredder ). I tried 4-6 websites via Chrome and 2-3 native android apps.
Observations (on Galaxy Tab 10 FE - Android 15):
-On Chrome, the 1P “dropdown” often appeared toward the left instead of directly under the entry field
-The website icons for several (but not all) of the 1P entries did not appear to the left of the respective entry in the dropdown even though the icons appear in the 1P app
-On one site ( booksy.com ), the userid was cleared out after I selected the dropdown and the dropdown would not appear again. However, I restarted chrome and it worked fine.
-After using the autofill successfully filled in the user/password on one of the native android apps (Twitch), a popup window appeared at the bottom asking me if I wanted to save….but the entry already existed and it had been autofilled by 1P… so why was it asking me to save? I have seen this happen before and it looks like it would create a duplicate if i selected it. See attached screenshot.
I'm happy that the beta is working better. Regarding the issues that you mentioned, I'd like to ask you to create and share a 1Password diagnostics report from your Android device:
I'm happy to help with the testing. I just followed these instructions and installed the beta version of 1Password. In the first few minutes of testing multiple different websites and log-ins, this seems MUCH better. So far the 1Password autofill is accurately displaying the first time I tap a username or password dialogue box in every website I've tested.
I'll continue testing for a longer period of time and report back, but so far this is very encouraging. I really appreciate your responsiveness and the 1Password team troubleshooting this issue. It's very satisfying when a company is so attentive and it makes me happy to support 1Password.
While the beta version initially seemed to be performing much better, I'm having a lot of trouble with 1Password not appearing when I tap username or password fields again today. Even long pressing and hitting the "autofill" button doesn't seem to be working.
It sounds like you might be running into an issue that our team has also been seeing in certain situations. So that we can investigate further, I'd like to ask you to reproduce the issue and then create and share a 1Password diagnostics report from your Android device:
I wanted to add my voice as another customer experiencing these unreliable autofill concerns on Chrome for Android. I'm running Chrome on a Pixel 9 Pro with Android 16. I double checked all of the settings suggested.
Any updates from the 1Password team on when these bugs might be fixed for Chrome?
I am following-up on my previous post (rather than replying) to say that I have found some settings that seem to have helped my autofill issues.
I first found this Reddit comment helpful (which also introduced me to chrome://flags which I had not known about).
Before setting the flags, I decided to ask Google Gemini about these settings (thinking it would provide a more insightful answer since Chrome is a Google product) and a third flag was also mentioned.
So, I ended up enabling the following three flags:
After restarting Chrome on my Android tablet, I tried a few websites and the "Open 1Password" option appeared more than I had seen it in the past and I was able to do more autofilling than I had been as well.
I am still testing, but these flags seem to have helped my situation.
I am a long time 1Password user on Windows, Apple and Linux devices. I just purchased a Samsung Galaxy Tab 10 FE (currently running Android 15) and, unfortunately, I have been surprised at the same type of autofill issues described by this thread.
Granted, I am a new Android user, but I was expecting the 1Password Android experience to be as seamless and easy as the other platforms.
I am at the point where I think it would make more sense for me to turn the Autofill feature off because it rarely is appearing in the places I would expect it to and 1Password often prompts me to create new entries when one already exists (same for passkeys...which is a whole different issue and I have seen multiple threads/discussions about Android issues with them as well).
For now, I am taking the same approach as baikunz and manually copying and pasting all of my passwords. If I was strictly an Android user, I would feel the same way about questioning my subscription, but I have been a long time user and am very happy with all of the other platforms. I am hopeful the folks at 1Password will figure the Android issues out and make it as seamless as the other platforms. Good luck.
I'm really sorry for the poor autofill experience you've had. Could you share your device, Android version, 1Password version, and browser+version you're using? Based on that information, I'll see what suggestions I can offer to help get things working again.
I really appreciate that you've looked into this and tried so many things to solve the problem!
I spoke to the Android team here and there are a couple of possibilities that are most probable:
First, Chrome recently introduced a new setting related to autofill that requires user intervention. You can check this by opening the 1Password app on your phone, selecting Settings from under your user icon, then selecting Autofill. We've updated 1Password to show an alert like you see below if things aren't configured correctly.
If you don't see any alert on that screen, you're most likely running into a couple of Chromium bugs related to autofill that we're waiting for our friends at Google to fix. I know that's a frustrating answer (a lot of us at 1Password use Chrome on Android, too!), but trust us that we're urging those bugs to be prioritized.
It is possible that something else could be going on, so if you want to do a deeper investigation, please don't hesitate to email us at support@1password.com and we can take a look!
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Hi,
I've been a long-time user of 1Password, and up until recently, the experience has been excellent.
However, for the past few months, the Android experience has significantly deteriorated. Autofill suggestions rarely appear, and when they do, they often fail to work as expected.
Most of the time, I have to long-press the input field, select “Autocomplete,” and hope the suggestions show up—which they usually don’t. Even when suggestions do appear, tapping them often results in no action at all. I frequently have to force close Chrome and reopen it just to try again, usually without success.
As a result, I now almost always end up copying each field manually from the 1Password app, which is extremely frustrating.
I’ve tested this with two different keyboards. My primary keyboard is SwiftKey, where the suggestions fail to appear 90% of the time. Gboard performs slightly better, but even then, tapping suggestions often does nothing.
This issue has persisted for months, and it's becoming a serious pain point. I'm honestly beginning to question the value of maintaining a paid subscription if such core functionality continues to be this unreliable.
Please look into this—it really needs to be addressed.
Thanks.
","body@stringLength":"1280","rawBody":"
Hi,
I've been a long-time user of 1Password, and up until recently, the experience has been excellent.
However, for the past few months, the Android experience has significantly deteriorated. Autofill suggestions rarely appear, and when they do, they often fail to work as expected.
Most of the time, I have to long-press the input field, select “Autocomplete,” and hope the suggestions show up—which they usually don’t. Even when suggestions do appear, tapping them often results in no action at all. I frequently have to force close Chrome and reopen it just to try again, usually without success.
As a result, I now almost always end up copying each field manually from the 1Password app, which is extremely frustrating.
I’ve tested this with two different keyboards. My primary keyboard is SwiftKey, where the suggestions fail to appear 90% of the time. Gboard performs slightly better, but even then, tapping suggestions often does nothing.
This issue has persisted for months, and it's becoming a serious pain point. I'm honestly beginning to question the value of maintaining a paid subscription if such core functionality continues to be this unreliable.
Please look into this—it really needs to be addressed.
Thanks.
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Contributor","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:16820":{"__typename":"User","id":"user:16820","uid":16820,"login":"snoringelephant","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-06-23T04:06:16.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/legacyfs/online/onepassword_avatars/userpics/JJ2IG8IDMZ8K.jpg"},"rank":{"__ref":"Rank:rank:12"},"entityType":"USER","eventPath":"community:cuxzj43862/user:16820"},"ForumReplyMessage:message:159999":{"__typename":"ForumReplyMessage","uid":159999,"id":"message:159999","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:159059/message:159999","revisionNum":1,"author":{"__ref":"User:user:55"},"readOnly":false,"repliesCount":5,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:159059"},"conversation":{"__ref":"Conversation:conversation:159059"},"subject":"Re: Ongoing Autofill Issues on Android","moderationData":{"__ref":"ModerationData:moderation_data:159999"},"body":"
I'm sorry that you're running into issues with autofill in Chrome on your Android devices. Our team is currently tracking a couple of issues where autofill won't work correctly in Chrome on Android in certain situations and a fix is being tested in the beta version of 1Password for Android. If you're willing, I'd like to see if those fixes help in your situation as well:
\n\n
Make sure that autofill is setup correctly for your device: Set up Autofill
\n
Open Chrome.
\n
Click the three dots ( ⋮ ) on the top right, then tap Settings > Autofill.
\n
Tap Autofill on Chrome or Autofill on Brave, then choose Autofill using another service and tap Restart Chrome or Restart Brave if prompted.
Do you still see the same filling issues in Chrome after updating to the beta version? I look forward to hearing from you.
\n
-Dave
\n
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1P_Dave - First let me say that I completely agree with alpine_shredder . I am more than happy to help test for companies like yours who do such a great job at listening and responding to your users.
I have also installed the beta and I am finding it much, much better (just likealpine_shredder ). I tried 4-6 websites via Chrome and 2-3 native android apps.
Observations (on Galaxy Tab 10 FE - Android 15):
-On Chrome, the 1P “dropdown” often appeared toward the left instead of directly under the entry field
-The website icons for several (but not all) of the 1P entries did not appear to the left of the respective entry in the dropdown even though the icons appear in the 1P app
-On one site ( booksy.com ), the userid was cleared out after I selected the dropdown and the dropdown would not appear again. However, I restarted chrome and it worked fine.
-After using the autofill successfully filled in the user/password on one of the native android apps (Twitch), a popup window appeared at the bottom asking me if I wanted to save….but the entry already existed and it had been autofilled by 1P… so why was it asking me to save? I have seen this happen before and it looks like it would create a duplicate if i selected it. See attached screenshot.
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I'm happy that the beta is working better. Regarding the issues that you mentioned, I'd like to ask you to create and share a 1Password diagnostics report from your Android device:
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
\n
\n
A link to this thread: https://www.1password.community/discussions/1password/ongoing-autofill-issues-on-android/159059/replies/160009
\n
Your forum username: snoringelephant
\n
\n
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
\n
-Dave
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Hi Dave,
I'm happy to help with the testing. I just followed these instructions and installed the beta version of 1Password. In the first few minutes of testing multiple different websites and log-ins, this seems MUCH better. So far the 1Password autofill is accurately displaying the first time I tap a username or password dialogue box in every website I've tested.
I'll continue testing for a longer period of time and report back, but so far this is very encouraging. I really appreciate your responsiveness and the 1Password team troubleshooting this issue. It's very satisfying when a company is so attentive and it makes me happy to support 1Password.
Thanks!
-Ray
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While the beta version initially seemed to be performing much better, I'm having a lot of trouble with 1Password not appearing when I tap username or password fields again today. Even long pressing and hitting the \"autofill\" button doesn't seem to be working.
\n
\n
It sounds like you might be running into an issue that our team has also been seeing in certain situations. So that we can investigate further, I'd like to ask you to reproduce the issue and then create and share a 1Password diagnostics report from your Android device:
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
\n
\n
A link to this thread: https://www.1password.community/discussions/1password/ongoing-autofill-issues-on-android/159059/replies/160001
\n
Your forum username: alpine_shredder
\n
\n
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
\n
-Dave
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I wanted to add my voice as another customer experiencing these unreliable autofill concerns on Chrome for Android. I'm running Chrome on a Pixel 9 Pro with Android 16. I double checked all of the settings suggested.
Any updates from the 1Password team on when these bugs might be fixed for Chrome?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"repliesCount":0,"postTime":"2025-07-25T19:34:11.708-07:00","lastPublishTime":"2025-07-25T19:34:11.708-07:00","metrics":{"__typename":"MessageMetrics","views":72},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"ModerationData:moderation_data:159566":{"__typename":"ModerationData","id":"moderation_data:159566","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:159566":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:16820"},"id":"message:159566","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:159059/message:159566","revisionNum":1,"uid":159566,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:159059"},"conversation":{"__ref":"Conversation:conversation:159059"},"subject":"Re: Ongoing Autofill Issues on Android","moderationData":{"__ref":"ModerationData:moderation_data:159566"},"body":"
I am following-up on my previous post (rather than replying) to say that I have found some settings that seem to have helped my autofill issues.
I first found this Reddit comment helpful (which also introduced me to chrome://flags which I had not known about).
Before setting the flags, I decided to ask Google Gemini about these settings (thinking it would provide a more insightful answer since Chrome is a Google product) and a third flag was also mentioned.
So, I ended up enabling the following three flags:
After restarting Chrome on my Android tablet, I tried a few websites and the \"Open 1Password\" option appeared more than I had seen it in the past and I was able to do more autofilling than I had been as well.
I am still testing, but these flags seem to have helped my situation.
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I am a long time 1Password user on Windows, Apple and Linux devices. I just purchased a Samsung Galaxy Tab 10 FE (currently running Android 15) and, unfortunately, I have been surprised at the same type of autofill issues described by this thread.
Granted, I am a new Android user, but I was expecting the 1Password Android experience to be as seamless and easy as the other platforms.
I am at the point where I think it would make more sense for me to turn the Autofill feature off because it rarely is appearing in the places I would expect it to and 1Password often prompts me to create new entries when one already exists (same for passkeys...which is a whole different issue and I have seen multiple threads/discussions about Android issues with them as well).
For now, I am taking the same approach as baikunz and manually copying and pasting all of my passwords. If I was strictly an Android user, I would feel the same way about questioning my subscription, but I have been a long time user and am very happy with all of the other platforms. I am hopeful the folks at 1Password will figure the Android issues out and make it as seamless as the other platforms. Good luck.
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I am in the same boat on my Galaxy S25 Ultra, too. I am rarely able to use 1Password autofill in either a Chrome directly or the Chrome web view.
I've tried all the tricks and suggestions that I can find, and nothing has worked.
Extremely frustrating.
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I'm really sorry for the poor autofill experience you've had. Could you share your device, Android version, 1Password version, and browser+version you're using? Based on that information, I'll see what suggestions I can offer to help get things working again.
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Hi Simon,
I'm using a Google pixel 4a running Android 13. 1Password version 8.11.0 and Google Chrome 138.0.7204.63 as a browser.
It used to work perfectly fine a few months ago with my main keyboard (SwiftKey).
FYI I tried pretty much every advices that was given here, from rebooting, to reenabling, to chrome flags and so on.
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I really appreciate that you've looked into this and tried so many things to solve the problem!
I spoke to the Android team here and there are a couple of possibilities that are most probable:
\n
First, Chrome recently introduced a new setting related to autofill that requires user intervention. You can check this by opening the 1Password app on your phone, selecting Settings from under your user icon, then selecting Autofill. We've updated 1Password to show an alert like you see below if things aren't configured correctly.
\n
\n
If you don't see any alert on that screen, you're most likely running into a couple of Chromium bugs related to autofill that we're waiting for our friends at Google to fix. I know that's a frustrating answer (a lot of us at 1Password use Chrome on Android, too!), but trust us that we're urging those bugs to be prioritized.
It is possible that something else could be going on, so if you want to do a deeper investigation, please don't hesitate to email us at support@1password.com and we can take a look!
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Moderator
Community Manager
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