Forum Discussion

mb37's avatar
mb37
New Member
5 days ago

Password and RSA Token fields

Hello, 

This is a screenshot of the fields I must fill in. If it does not show up it is a "Password" field above an "RSA Token" field. 

 

I must obtain the RSA Token passcode from the RSA app and enter it manually.

This is the problem:

When I use the 1P extension to autofill the password, it autofills the RSA field instead of the Password field. Highly annoying so I would be grateful for any suggestions. 

This is an iFrame which is why I am using the 1P extension to begin with. When I use MS Edge PW manager it autofills the correct password field so I guess I could use Edge PW manager just for inline webpages and 1P for everything else but I would prefer to use one or the other. (I disabled Edge PW manager when I started using 1P - does anyone have experience using both?)

The password for the above field is the same as the password for the main webpage. Ideally it would just autofill but I understand there is a security reason preventing this. I understand MS Edge PW manager does not have the same security issues because it created the browser and can handle tricky field detection better than 3rd party apps. 

Thank you.

2 Replies

  • Hello mb37​! 👋

    I'm sorry that 1Password is filling the wrong field on the page in your screenshot. So that we can get this fixed, could you please send the page structure of the webpage in question to our support team? Follow these steps:

    1. Open the website in question until you can see the field that you're referring to.
    2. Right-click on the page and click "1Password - Password Manager" > Help > Collect Page Structure.


    Attach the resulting JSON file to an email message addressed to support@1password.com

    With your email please include:

    • A link to this thread: https://www.1password.community/discussions/1password/password-and-rsa-token-fields/168852
    • Your forum username: mb37
    • A link to the affected webpage.
    • Please do not post the file here on the forum. 


    You should receive an automated reply with a Support ID number. Please post that number here. Thanks very much!

    -Dave

    • mb37's avatar
      mb37
      New Member

      Much appreciated, thanks Dave. I sent the email.