Forum Discussion

New Contributor

2 months ago

Password entry does not appear in Passwords section

I have an entry in the Software Licenses category and an entry in the Passwords category. Both entries have the same name. When I go to Software Licenses category the entry appears there, however, wh...

New Contributor

25 days ago

We can consider this issue closed, as the items in question (one of them being the software license) are no longer being used. I've deleted both of the 1Password entries.

1P_Timothy

Community Manager

25 days ago

Thanks for the update jdguilty. Let us know if we can help with anything!

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entry does not appear in Passwords section","id":"message:156513","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:156513","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:20637"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:156513"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:156513"},"body@stripHtml({\"truncateLength\":200})":" I have an entry in the Software Licenses category and an entry in the Passwords category. Both entries have the same name. When I go to Software Licenses category the entry appears there, however, wh...","body@stringLength":"536","rawBody":"

I have an entry in the Software Licenses category and an entry in the Passwords category. Both entries have the same name. When I go to Software Licenses category the entry appears there, however, when I go to the Passwords category the entry does not appear there. Both entries do appear in the All Items section. This behavior occurs in the desktop application as well as the browser version of 1Password. How can this be rectified?

","kudosSumWeight":0,"postTime":"2025-05-21T12:35:08.272-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:discussion","text":"discussion","time":"2024-10-18T14:11:17.214-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:macos","text":"macos","time":"2025-01-27T11:38:42.471-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:vault management","text":"vault management","time":"2025-02-27T15:27:45.300-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:156513_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":23},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"Conversation:conversation:156513":{"__typename":"Conversation","id":"conversation:156513","solved":false,"topic":{"__ref":"ForumTopicMessage:message:156513"},"lastPostingActivityTime":"2025-05-28T08:19:40.714-07:00","lastPostTime":"2025-05-28T08:19:40.714-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:156513":{"__typename":"ModerationData","id":"moderation_data:156513","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:156513_1":{"__typename":"Revision","id":"revision:156513_1","lastEditTime":"2025-05-21T12:35:08.272-07:00"},"ForumReplyMessage:message:156848":{"__typename":"ForumReplyMessage","id":"message:156848","conversation":{"__ref":"Conversation:conversation:156513"},"author":{"__ref":"User:user:28"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:156513/message:156848","revisionNum":1,"uid":156848,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Password entry does not appear in Passwords section","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:156848"},"parent":{"__ref":"ForumReplyMessage:message:156842"},"body":"

Thanks for the update jdguilty. Let us know if we can help with anything!

","body@stringLength":"269","rawBody":"

Thanks for the update . Let us know if we can help with anything!

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We can consider this issue closed, as the items in question (one of them being the software license) are no longer being used. I've deleted both of the 1Password entries.

","body@stringLength":"177","rawBody":"

We can consider this issue closed, as the items in question (one of them being the software license) are no longer being used. I've deleted both of the 1Password entries.

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