Safari Extension appears to crash Safari on iPad Pro

@tjfoth

Diagnostics can only be sent using the native Mail app on the iPad. If you tap on the "From:" field in the Mail app then are you able to choose to send the diagnostics report from another email address?

If you're not then can you double-check that another email address is enabled for the Mail app: Add an email account to your iPhone, iPad, or iPod touch - Apple Support

-Dave

I'm at a loss on how to proceed. For whatever reason, Mail is defaulting to my corporate email address (even though it is not the default account for Mail) and my corporate email won't send the file (the email appears to be sent, but when you look in the sent folder, it isn't there).

My 1Password is corporate sponsored: is that why it is defaulting to my corporate email address?

It doesn't appear I can cut and paste the file to another email client. I can't find the file in Files.

Hello @tjfoth! 👋

I'm sorry that Safari is crashing when you use the 1Password browser extension. Please reproduce the crash one more time and then I'd like to ask you to create a diagnostics report from your iOS device:

Sending Diagnostics Reports (iOS)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/140007/safari-extension-appears-to-crash-safari-on-ipad-pro#latest
• Your forum username: tjfoth
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

The report will be in zip format. Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave