Safariextension stops working - Communication failed

TataruTaru and @eccgecko

Thank you for the reports. We hope to have a fix included in a future update to the beta version. For now, you can workaround the issue by using the stable version instead: ‎1Password: Password Manager on the App Store

-Dave

Also seeing this issue in 1P 8.0.16 (81016026) TestFlight Beta, on both iOS 16.6.1 and iOS 17 RC Beta. 1P Account has hardware TOTP enabled.

More of a continuation on the fault. I can login fine with faceID, however I get a red cloud marker on both iOS and iPadOS 17 using the BETA.

I've done the steps in the first post, but it doesn't seem to connect, when I press the cloud, it asks if I want to continue to sign in, but it just shows the same issue

Edit: Just saw the closed topic below about this. Sent in a report too, so I’ll leave it at that..

FriedEngineer

Thank you for also reporting the issue, our developers are working on getting a fix included in a future beta version of 1Password for iOS. For now, you can workaround the issue by using the stable version instead: ‎1Password: Password Manager on the App Store

-Dave

I am also seeing this on the Test Flight beta as well (1Password for iOS 8.10.16 81016026, on BETA channel).

The 1Password app is working but extension seems to be completely broken. I cannot get it to unlock with either FaceID or my password (I tried manually typing it in as well as copying and pasting it in).

@hevak and BKrnk

Thank you! I've passed this information along to our development team, it will help us to narrow and ultimately prevent the issue from occurring in the first place. The team and I appreciate both of your assistance. 🙂

-Dave

ref: dev/core/core#23840

1. Yes and 2. TOTP App

But as I understand if you login on a computer you need to put your security code aswell.

1. yes
2. TOTP App

BKrnk and @hevak

Our developers are investigating the issue, could you tell me the following so that I can pass the information along to the team:

1. Do you have two-factor authentication enabled for your 1Password account?
2. If you do have 2FA enabled, are you using a TOTP authenticator app or a security key?

I look forward to hearing from you.

-Dave

This was on the most recent test flight version. I downloaded the App Store version and everything started working again.