Forum Discussion
Not saving generated passwords, not copying into clipboard, stuck at Syncing, non-functional extensi
Hi Team,
Initially the extension (win10 chrome, win10 firefox, iOS safari) was not saving generated passwords nor copying them to the clipboard nor saving the updated passwords. I reinstalled win10 chrome 1password extension. Now, it's stuck at "Syncing" but never gives me a login screen.
In the manage extensions page, I get this error message:
/*! For license information please see background.js.LICENSE.txt */
(()=>{var webpack_modules=[,function(e,t){var n,r,i;"undefined"!=typeof globalThis?globalThis:"undefined"!=typeof self&&self,r=
1Password Version: can't login
Extension Version: can't login
OS Version: Windows, iOS
Browser:_ Chrome, Safari, Firefox
4 Replies
- steph_giles
1Password Team
Thanks for the update @cancansecure, I'm glad things are back on track!
- Former Member
Hi steph_giles
Turns out clearing the browser cache fixed the problem!
- steph_giles
1Password Team
Hey @cancansecure,
I'm sorry for the trouble you are having with 1Password in the browser. I think it would be useful if we could take a closer look at some logs and what may be going wrong.
I'd like to ask you to send over a console log from your browser as well as a diagnostics report:
Please attach the reports to an email message addressed to
support+forum@1password.com
with a link to this thread.You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
- Former Member
oh, I've restarted the browser, rebooted multiple times.