Unable to create a new vault in Family Plan

Hi @ CDB-WA thanks for reaching out!

I understand that you're unable to create new vaults after being invited to a Family account recently.

In the first screenshot you posted, it looks like you don't have access to any shared vaults and so I'm wondering if your account has been confirmed by an account Owner or Administrator after you accepted the invitation: Add and remove family members

Let me know if you have any questions.

-Chris