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16 TopicsTrouble redeeming Families membership when using Business account
I've had a 1Password Families membership for years. Now I've purchased a 1Password Business account for the nonprofit organization that I run. I want to redeem the free Families membership for my own family now. I followed the instructions to do so, but when I click Manage Account, I do not see a "Claim your free family account" section, or a Redeem Now link. My own 1Password Families account indicates that I'll be billed in July for renewal. I'm not sure how to (or even if I can) redeem a free Families membership. Suggestions?Solved32Views0likes6CommentsHELP! Some of our team member cant access the app within the vault.
I need some help. I’m the admin and password manager, and some team members can’t access the platforms in the vault I shared with them. A few users can log in without issues, but others are getting “incorrect password” errors even though the credentials are correct. I can log in fine on my end, so I’m not sure where the issue is. Because they needed urgent access, we had to share the passwords manually, which defeats the purpose of the vault. I’d really appreciate your help resolving this.13Views0likes1CommentResearch opportunity: Help shape the future of 1Password + gift card for your time
Hey 1Password community 👋 Our team is running 1:1 research interviews with current 1Password Business customers, and we’d love your insights. We’re especially interested in hearing from folks using the 1Password Enterprise Password Manager (with or without 1Password Device Trust or 1Password SaaS Manager), and who are involved in managing access, identity, and device posture at their company. Our goal with this research is to better understand how access is managed in the real world, especially in places where SSO, IdPs, and MDMs may not reach. Your feedback will directly influence how we evolve our products and features going into 2025. Who we’re looking for: Admins, IT, or Security leads at companies with 500–3,000 employees in North America, Europe, or Australia Decision-makers, or those with hands-on experience managing access tools Current users of 1Password Business and/or Extended Access Management What to expect: A 60-minute live interview Flexible scheduling between August 4th and 15th A $100 gift card from popular retailers as a thank-you We only have 10 slots available, so if you’re interested, please fill out this short screener survey. Thanks for being part of the community, we’re excited to learn from you!70Views1like0CommentsManaged device, with work profile (Android/Zfold7)
I have just left my Samsung s10 for a Z Fold 7. On both phones I have 1Password installed under the Work Profile, they have the same configuration policies. On my ZFold I have to enter my password everything I open the app, biometrics are not working even though it is enabled on the phone. I can not enable Autofill, even though 1P is set to autofill in the phone setting. But on the work profile nothing happens. Please help46Views0likes3CommentsMultiple Business Accounts Logged in (one) 1Password.app
We have a small support team, including a primary admin who needs 100% access to the supported 1Password business accounts. Many devices (iPhones, Macs, iPads, Androids) are work/personal blended with applied business/personal separation. In our case, our team uses 1Password for Business for support, but also logs into personal accounts with the same 1Password app on the same devices. When navigating Business support, the autofill/access displays user/passwords for ALL Business accounts logged into 1Password.app. Is there a streamlined way to dedicate specific access when on the Business side versus the personal side? When logging into Netflix (personally), I don't want to have to scroll through a list of client logins to find mine. We have tried using "Collections" with limited success, if any.34Views0likes2CommentsNested folders in department vaults
The issue I am having is that we save a very large number of credentails and details in 1password, and currently, I am creating vaults with names of the department and a subsection name as part of the vault name As an example for illustration only: for HR, I have a vault called HR-References, another vault called HR-AnnualLeave, and another called HR-Attendance But this means we end up with a massively long list of vaults. It would be much much better if we could have nested vaults, or even folder to contains to store all the different sets of data in an organised manner under the one parent vault. so ideally we would have a vault called HR, and then within that vault, either subvaults, or folders/containers that could contain specific items by topic Hope this makes sense. Thanks452Views1like14CommentsWhat’s new in 1Password Enterprise Password Manager (Q4 2025)
Hey everyone! 👋 We’ve been working closely with customers across industries this past year to understand where they need more flexibility, clarity, and control. That feedback shaped a new round of improvements that help teams deploy faster, manage more consistently, and stay secure without slowing anyone down. Here’s a quick rundown of what’s new: Security without friction New App Unlock presets give admins more flexibility in how people unlock 1Password. Organizations can align unlock behavior with their existing device policies, like allowing 1Password to unlock when the device unlocks while still enforcing auto-lock where needed. Teams can decide which presets are available, override them where required, or let users choose the option that fits their workflow. Vaults remain protected by device-level encryption – this simply changes when 1Password unlocks, not how it’s secured. Get teams set up in less time A couple of updates make it easier for new users to get started confidently: The new Browser Extension policy helps guide new users to install the 1Password browser extension during setup. Guided Setup now introduces people to the essentials of using 1Password in their environment and adapts to each organization’s configuration. Together, these reduce confusion during onboarding, minimize IT overhead, and help people start saving and filling credentials right away. New policies provide more control As organizations scale, admins often need fine-grained control over how credentials are saved and submitted. New policy options now allow admins to configure: Autosave: Choose which item types (Logins, Credit Cards, Addresses, 2FA) are saved automatically. Autosubmit: Turn off automatic form submission. Sign-in Attempts: Define how many failed login attempts are allowed before an IP address is temporarily locked for that user, helping safeguard against brute-force attacks. These updates help standardize behavior across the organization while still giving teams the right amount of flexibility. Set up your 1Password instance to reflect how your organization operates Multi-tenancy introduces a new account model designed for scale that brings more clarity and consistency to large or distributed organizations. Linked Accounts let you connect a parent account to any number of child accounts within the same data region, organized by geography, department, or business unit. Policy Templates make governance easier by letting the parent account create reusable templates, decide what child accounts can override, and apply standards instantly. It’s a flexible way to maintain consistent security while letting teams operate independently when they need to. Coming in 2026 A couple of updates already in motion: Automated Provisioning hosted by 1Password connects directly to Okta and Entra ID, eliminating the need for self-hosted SCIM bridges so teams can deploy faster with less infrastructure to maintain. A redesigned Audit Log that brings all user and admin activity into a unified, human-readable view, making investigations and compliance reviews much easier. These improvements are all steps toward making enterprise deployment smoother, governance clearer, and day-to-day work less of a lift for admins and teams alike. If you’d like a closer look (including screenshots and examples) you can find the full breakdown in our latest blog post.31Views0likes0CommentsSHaring a password securely with a team member VA
Hi, I have recently joined a business community, and they mentioned that they share a one off password generated in their password manager each time for their VA - I am considering getting a VA. What is the best way to manage a password when bringing on a team. I am one of your original customers in 1 password 5 so not on a plan, I paid one off for the app. It's been great! Rebecca11Views0likes0CommentsFeature Request - Display User vaults inherited from Group membership
With many enterprise deployments, vault assignments are controlled by Group memberships, not by granting access to individuals. This allows for much easier multi-vault access models and decreases mental-load on Adminstrators. However, when looking at the profile of an end-user, only the vaults individually assigned are shown. The admin then has to look up each group the users is a member of and track the vaults granted to groups. A much better, cleaner solution would be to include all vaults that a user has access to on their profile page, regardless of if they are individually assigned or granted by group membership.34Views4likes2CommentsCentral Control for Autofill Exclusions in 1Password Business
It would be very helpful if administrators in 1Password Business could set a policy to disable autofill for specific domains or subdomains. For internal portals like Topdesk we don’t need login items, and autofill only gets in the way. As an admin, I’d like to be able to centrally push this setting to a group, so users don’t have to configure it themselves. This would remove frustration for our team and make management much easier.65Views0likes3Comments