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WKO8292's avatar
WKO8292
New Contributor
2 months ago

Being asked for 2FA constantly since new phone

Anyone else has this issue? 1Password asks me to re-enter my 1PWD account 2FA constantly since changing phone. Removing / Re-installing did nothing.

Support is rather useless. They had me turn on/off 2FA on my account, so now it’s also doing it on my iPad and Mac.

ios
macos

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 months ago

    Hello WKO8292​! 👋

    I'm sorry that you're being continually prompted for your 2FA one-time password when using 1Password. I see that you have a support ticket open with our team and my colleague is currently reviewing the new diagnostics report that you sent in. They'll send you an email as soon as possible. 

    Please continue the conversation in the email ticket and my colleagues will be able to help further. 

    -Dave