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vjcinajr's avatar
vjcinajr
New Contributor
1 day ago

Invalid pop-up asking for a passkey

I'm on macOS 26 using the Safari web browser. Every time I go to chase.com, (and a few other web sites) 1Password presents the following pop-up.

As far as I can tell, searching through chase.com's security settings, they do not yet support passkeys. My 1Password entry for chase.com does not give me the banner that chase.com supports passkeys, offering for me to use passkeys. 

How do I get 1Password to stop presenting this dialogue for websites that do not support passkeys?

browser extension
macos
passkeys

1 Reply

  • Trevor_1P's avatar
    Trevor_1P
    Icon for Moderator rankModerator
    1 hour ago

    Hi vjcinajr​,

    I see that we have an issue opened internally for this issue on Chase's website. I've gone ahead and added your report to it.

    In the "Autofill & save" section of the extension's settings, you can disable the "Offer to save and sign in with passkeys" option, but this would disable it for all websites. To confirm, do you have passkeys saved for the other websites where you're seeing the issue? If not, do those websites have an option to enable passkeys?

    Issue=FILL-2938