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Forum Discussion
l4kr
2 years agoNew Contributor
Support for Zen browser
Hi!
There's this new browser called "Zen browser"
It's based on Firefox but the 1password extension doesn't work with the desktop app
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided
Hello everyone!
Thank you all for the continued feedback! For security reasons, the 1Password desktop app will by default only connect to supported browsers such as Firefox, Chrome, Brave, Edge and Arc. If you're using a Mac then you can add Zen Browser as an additional browser to the desktop app:
- Open and unlock the 1Password for Mac desktop app.
- Click on 1Password next to the in the menu bar.
- Click Settings.
- Click Browser.
- Click Add Browser and choose your browser from the Applications folder.
Adding additional browsers is currently only available for the Mac and Linux. We're not regularly adding new supported browsers individually since that isn't a long-term and sustainable solution however I've shared your requests to support Zen Browser with our product team. We hope to bring the custom browsers feature to 1Password on other platforms (like Windows) in the future.
For the time being, you may still be able to use 1Password in Zen Browser on your Windows PC but you'll need to unlock it separately from the desktop app using your account password.-Dave
168 Replies
- laschiiNew Contributor
+1 for the feature implementation on Windows like on MacOS.
Is there a beta branch or something available where we can test this feature? It's really frustrating for a user on both MacOS and Windows to have different workflows on each system.
cheers!- 1P_Dave
Moderator
Thank you for the request, I've shared it with the team. It's not currently possible to add unsupported browsers to 1Password for Windows using either the production or beta version, it's a feature that still has to be built by our development team.
-Dave
PB-50437247
- jacobrussellNew Contributor
1P_Dave If this is a 'yet to be developed' feature, which it sounds like it is, then 1Password should continue to support the old 'manual' vetting process for browsers until you are able to provide another solution. Currently your Windows-based customers have no solution to this problem.
- TheJohn19New Contributor
1P_Dave wrote:
We're not currently adding new supported browsers since that isn't a long-term and sustainable solution.
I just want to point out that, despite 1Password saying that they don't, they still do add new browsers. They just added support for the Comet Browser in the latest nightly build.
Don't get me wrong, I'm currently using Comet, and it's great to have this feature working with it now, so I'm not complaining about that. But, you are clearly not bringing the Custom Trusted Browsers feature to Windows anytime soon, so why not whitelist Zen as well in the meantime? It has over 35k+ stars on GitHub and, as we can see here in this thread, there is demand. It's open-source and based on Firefox. I just don't get it.
It's sad because despite loving 1Password otherwise, I'm starting to consider leaving it behind because of this. I don't know of any other popular password managers that do this. I pay good money and want to use the browser extension to it's fullest with the browser of my choice, without buying a Mac or switching to Linux.
- 1P_Dave
Moderator
Thank you for the feedback! I've shared your request with the team.
But, you are clearly not bringing the Custom Trusted Browsers feature to Windows anytime soon, so why not whitelist Zen as well in the meantime?
With our direct browser whitelisting process, we couldn’t support all requested browsers (like Zen Browser), which is why we’re building a new way for people to connect whichever browser they want across platforms: Connect additional browsers to the 1Password app
I hope this helps clarify that support for additional browsers is being developed to address a previous limitation with the older process. We hope to share more news about Windows in the future.
-Dave
PB-50700856
- dreyzNew Contributor
I'm sorry, but how does that help? Both features aren't there anyway
- julNew Contributor
Comet probably works because it's Chromium based. It seems that most Chromium based browsers inherit the trusted browser status. That could be due to Chromium browsers not being actual forks of Chromium, it's just layered on top. Firefox derivatives are actual forks, you can modify them however you want, thus losing the trusted status.
I don't do browser dev so all I said could be ridiculously incorrect.
- DunecatDedicated Contributor
Thanks for pointing out that they are supporting Comet on the nightly build of the extension. I'm running it now and it's working well.
- vshuraNew Contributor
+1 for me too. With Arc discontinued I am starting to move over to Zen Browser. I don't want to have to sign in twice. I don't understand why with Arc discontinued the 1Password team would support it but not Zen, especially given Zen is built on Firefox.
This is the kind of thing that will make me look elsewhere when my 1Password subscription is up.
- froazinNew Contributor
+1 for Windows please
- 1P_Dave
Moderator
Thank you for the request!
-Dave
PB-50185005
- arfdNew Contributor
It's been two years since this issue was first reported, and it's still not resolved. I still have to enter my 24-character-long password twice every time I work on my Windows PC. What's even more frustrating is that the 1Password team continues to support the Arc browser—which doesn't even function properly on Windows and has essentially been abandoned.
- 1P_Dave
Moderator
Thank you for the feedback, I've shared your comments with the team internally! For the time being you could consider adjusting auto-lock so that you're prompted to unlock 1Password in Zen Browser less often as long as you don't restart your PC or close your browser: Manage auto-lock in the 1Password browser extension
If you have a TPM installed in your Windows PC then you can use Windows Hello to unlock the desktop app (instead of your account password) even after restarting your PC: Use Windows Hello to unlock 1Password on your Windows PC
-Dave
PB-50180021
- samwdpNew Contributor
Respectfully, that setting does not solve the issue the user is facing. When you start your pc, you have to enter the password or windows hello login. Then when you start the browser you then are forced to enter the password again because the extension inside Zen cannot communicate to the application installed on the PC. That is the whole point of this thread. And you answered this 9 days ago to the user xxivdci
- xxivdciNew Contributor
Super disappointed there's no way to make it work on Zen + Windows. If there’s no update by the time my annual renewal hits, I’ll have to start looking for a new password manager.
Does anyone know if it’s possible to get a refund on the annual subscription if I decide to cancel early?
- 1P_Dave
Moderator
Welcome to the community! While you can use 1Password in Zen Browser on Windows, you'll need to unlock it using your account password separately from the desktop app. I've passed your feedback regarding app integration to the team. You can find details on 1Password's refund policy here.
-Dave
PB-50051709
- mikeenvolsenNew Contributor
Literally made an account just to add to the list of people clamoring for this feature. The fact that there still isn't feature parity between Mac and Windows is incredibly frustrating. Arc is listed as an approved browser, and TBC has essentially ended support for it outside of Chromium updates. Zen is actively being developed and improved, and is the clear replacement.
If you're not able to give a timeline on when custom browser support will be launched for Windows, at least add Zen as a trusted browser so ex-Arc users aren't left out to dry by both TBC and 1password.- 1P_Dave
Moderator
Thank you for the feedback. I understand your need to be able to use app integration with 1Password and Zen Browser on Windows. Hopefully we'll have more news to share in the future.
-Dave
PB-50051683
- GianaNew Contributor
Just wanted to drop in and say I would really love this feature to be implemented! I've used Zen full time for the last 6 months and everything has been perfect except for 1password!
Frankly its making me rethink my family subscription since it's so disruptive and isolates the browser from the desktop app 😞. It might be time for me to move on, because I don't plan to drop Zen.- TimG1P
Moderator
Thank you for taking the time to share your feedback. I can definitely see the benefits of adding official support for the Zen browser and have forwarded your feedback to our team. Although I can't make any promises, every request is reviewed by the team and taken into consideration when planning the roadmap ahead.
PB - 49780663
- DunecatDedicated Contributor
How's this work effort going? :)
- 1P_Dave
Moderator
Thanks for the follow-up. I don't have any news to share at the moment. The information in my pinned post is still accurate.
-Dave
- akAeextRJPrTkizgHsCKNew Contributor
+ 1 for the feature.
This is seriously a needed core feature and should be highly prioritized- 1P_Dave
Moderator
Thank you for the feedback!
-Dave
PB-49501793