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Heluojiang's avatar
Heluojiang
New Contributor
3 hours ago

I am extremely disappointed with 1Password. They've raised their prices but haven't fixed the bugs

I am extremely disappointed with 1Password. They've raised their prices but haven't fixed the bugs, even though I've written fivedetailed reports about the bugs, and no one has responded.

 

The close button is missing in the upper right corner. Could you please, while increasing your fees, refrain from using a large amount of untested AI code? The fact that this bug exists indicates that your testing is a complete mess. Furthermore, bug reports and customer service requests were submitted 5 business days in advance, but no one has contacted me.

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  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    1 hour ago

    Hello Heluojiang​! 👋

    I'm sorry that you're running into issues with 1Password for Windows and for the delay. I've located your support ticket and have just sent you a reply. If you don't see it then please check your spam/junk folder. 

    I'll close this thread since we have a communications channel open via email. Let's continue the conversation there. 

    -Dave