Forum Discussion

Spacehog's avatar
Spacehog
New Contributor
2 months ago
Solved

New item login field already populated

Hi,

When I create a new item in the Linux, Android and iOS 1Password apps, the login field is already populated with an email address and focus is set on the password field.

How to change that? I would like it to be empty.
It is especially annoying because in my case, it is filled with a an email address I am not using that often.

This change of behavior seems to be relatively recent.

Thanks for your help.
Spacehog

 

android
ios
linux
  • 1P_Dave's avatar
    1P_Dave
    2 months ago

    Hello Spacehog! 👋

    Thank you for reaching out. When you create a new Login item, 1Password will now automatically fill your email address in the username field and generate a password. Username suggestions are based on the vault that you’re creating a new item in and are suggested based on frequency of previous use in that vault. 

    You can read more about this new feature on our blog under "Better item creation and navigation - New item creation flow": 1Password product enhancements [Winter edition]: Mobile improvements, better item creation, and even more security features

    The current expected behaviour is for 1Password to automatically generate a password and fill it into the password field when you create a new item. 

    -Dave

  • delza1234's avatar
    delza1234
    New Contributor
    27 days ago

    Oh, this is terrible! I'm an IT Consultant/sys admin and this has made my day less than fun! I do hope its gone soon. I don't mean to be dramatic but it really is aggravating. I create new items all day long everyday. None of which involve my own username!!!

    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator
      26 days ago

      delza1234 

      Thank you for the feedback, I've passed it along to the team internally. 

      -Dave

      PB-46615595

  • technonath1's avatar
    technonath1
    Occasional Contributor
    2 months ago

    add me to the list of people frustrated by this change - give us the option to choose this behaviour, or default to blank with a drop down to select the default identity email if that is the one we want.

    Most of the login entries I add to 1 password are not for my own email address.

    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator
      26 days ago

      technonath1 

      While I can't make any promises, I've shared your suggestions with the team. Thank you for helping us to make 1Password more useful for your needs. 

      -Dave

      PB-46615619

  • cyber-bacon's avatar
    cyber-bacon
    Occasional Contributor
    2 months ago

    For most users of 1Password, this will probably be a great feature, and while it doesn't bother me too much, it would be nice to have one of a few options in the settings:

    1. Disable Auto-Suggest (do not pre-fill any username)
    2. Allow the ability to select a default username/email
    3. Provide the option to deselect usernames from previously created usernames

    I have the integration with Fastmail which is awesome.  I have been on Fastmail long before the 1Password integration existed, but the ability now to create a unique email on the fly is great.  I don't use the completely random emails too often, but I do have 100+ different email addresses in Fastmail (e.g. fitness[@]fastmail; shopping[@]fastmail; etc), so I do not use a single email primarily across my logins.  It depends on the purpose of the login.

    In this case, the new feature isn't as useful, but could be if it would also have the ability for me to say, "any shopping website, suggest shopping[@]fastmail as the username" or something similar.

    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator
      26 days ago

      cyber-bacon 

      Thank you for those suggestions! While I can't make any promises, I've passed along your feedback to the team internally. 

      Allow the ability to select a default username/email

      The team is currently testing this functionality in the beta version of the apps where username suggestions are based on your default identity. It should be released to the stable version soon.

      -Dave

      PB-46615754

  • ml0oits's avatar
    ml0oits
    New Contributor
    2 months ago

    I seem to have this exact issue as well both on the iOS and mac 1password app. I click + New Item to create a new login for a website. Then I select login. And in the username field, it's a username that I used for another account already. but it's always that exact username that automatically shows up in the username box. Deleting and reinstalling the iOS app seems to have resolved the issue temporarily. but it shows up again after a few days

    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator
      2 months ago

      ml0oits 

      Thanks for reaching out. You're seeing the new item creation flow, you can read more about it on our blog under "Better item creation and navigation": 1Password product enhancements [Winter edition]: Mobile improvements, better item creation, and even more security features

      When you create a new Login item in the apps, 1Password will now automatically fill your email address in the username field and generate a password so that you don't have to do those steps yourself. If you'd like to use another email address or username then you can click into the username field and change the username to a different one. 

      -Dave

      • ml0oits's avatar
        ml0oits
        New Contributor
        2 months ago

        I see, I appreciate the response! I guess the new feature is a bit problematic though because what pre-populated in the username field is a username that is specific to only one of my accounts. So I’d never use that username for any new account I create. Maybe a drop down menu of most frequently used usernames could be a better implementation of that feature. But yea I can see how it might me useful if people use the same username in all of their accounts

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 months ago

    Spacehog, K2ICT, kyngie 

    The team is currently testing having 1Password suggest the email address in your default identity if one is set. This change is currently available in the nightly version of 1Password and will be released to the stable version as soon as possible.

    -Dave

    • kyngie's avatar
      kyngie
      New Contributor
      2 months ago

      Good to know you’re responding to our concerns. However, it still doesn’t sound like this change would make this autofill behavior optional. And thus would not solve anything for me, since I use different email addresses for almost all logins. I hope you’ll reconsider and give us the choice whether we want to use this autofill at all. Would make everyone happy. 

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 months ago

    Hello Spacehog! 👋

    Thank you for reaching out. When you create a new Login item, 1Password will now automatically fill your email address in the username field and generate a password. Username suggestions are based on the vault that you’re creating a new item in and are suggested based on frequency of previous use in that vault. 

    You can read more about this new feature on our blog under "Better item creation and navigation - New item creation flow": 1Password product enhancements [Winter edition]: Mobile improvements, better item creation, and even more security features

    The current expected behaviour is for 1Password to automatically generate a password and fill it into the password field when you create a new item. 

    -Dave

    • kyngie's avatar
      kyngie
      New Contributor
      2 months ago

      Just a question, does marking your answer as a ‘solution’ mean that you are no longer taking the comments below as serious issues with this new feature? I see many users like myself that would like to see this feature as optional. But I notice that every topic around this issue has now been marked as solved (which it is not in my opinion). It feels like you’re shutting down the discussion. I get that developers often see users as annoying (just kidding), but we do have a serious point here. Using aliases is quite common these days and meant to keep us safe. Which I understood to be your mission too. What happens with all our feedback now?

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator
        2 months ago

        kyngie 

        Marking a post as a solution to a thread doesn't mean that the issue/request itself is solved or closed. It's a way to highlight the most up-to-date answer for anyone who stumbles onto the thread in the future. 

        Everyone's feedback will continue to be passed along to the team, the discussion remains open, and we'll continue to answer questions and collect feedback going forward. 🙂

        -Dave

    • JSON000's avatar
      JSON000
      New Contributor
      2 months ago

      Yeah, I don't want it to auto fill email (I use simplelogin) or auto generate a password either. I'm so tired of all these hand holdy changes to try and capture more of the "general public" market. These changes to make things "easier" are only for brand new users who've been under a rock the last 10 years and can't figure out a password manager. (Are you a new user!??!?!! Here's a checklist of things to do because you're new!!!! Need more help!??!?! Can't figure out how to type!?!??! Let me do it for you!!! xddd)

      At least add a freaking toggle for all of these regressions.

      Stop trying to do stuff for me, 1Password has been turning into more of a nuisance lately than a help. 99% of the time I have to undo what you just did and then do it myself anyway. What's the point of even being alive if we automate literally everything. Saving us time so we can go to the next tool and have it save us time and so on just to be even more tired at the end of the day??

      I get it, 1Password wants to make more money, but STOP destroying the UX of your current users to try and capture potential users.

    • Spacehog's avatar
      Spacehog
      New Contributor
      2 months ago

      Hello Dave!

      Indeed the password is auto-generated and I am fine with that.

      But the login is my wife email address which is used in a few items. The thing is that I use a different address email alias for each web site, so I guess her email address comes as a suggestion as it is used more often than each unique alias...

      Would it be possible to define a default email address?

      Thanks
      Nicolas

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator
        2 months ago

        Spacehog, K2ICT, kyngie 

        Thank you all for the feedback. The team is planning to allow you to choose which email address is suggested based on your default identity: Choose your default identity and credit card items

        This change isn't in the stable or beta version yet but we hope to ship it as soon as possible. I know that this won't address all of the use cases discussed in this thread and I've made sure to pass along all of your comments to the team. 

        -Dave

  • cyber-bacon's avatar
    cyber-bacon
    Occasional Contributor
    2 months ago

    That is a new issue I had not seen before.  I would understand if it was using either the username most used in a vault/account or the last username used (neither of which is the case).

    This seems to be a bug. 

    • There is no setting to change this behavior in the macOS application
    • I have checked in the Business Admin portal -- no setting
    • Even when creating a new account in my personal account on the macOS Desktop application, it is using an email from my Business account