1Password Firefox Extension Does Not Show All Site Icons
Pictures tell more than words here.
For some sites the Firefox extension shows the site icon OK, but for others not (I'd say for the majority it does not, I have a feeling that it shows them OK fo...
I also have the same issue... I just migrated from 7.9.11 macOS, to version 8 on Sequoia 15.3.2 . The installer migrated them and no icons showed up for my library.
I have toggled "show app and website icons" on and off, no luck. I have uninstalled, reinstalled, No luck.
However, if i go edit the website, and go to the url, and press the space bar.... the icon immediately appears. But I'm like the OP, I can't do this for every single password on the list.
Can you recommend a fix to "touch" the website url so it refreshes?
I'm sorry that you're running into the error message as well. I see that we responded to your email and that you replied less than an hour ago. One of my colleagues will send you another reply as soon as possible. Please continue the conversation there.
I'm sorry for the delay. One of my colleagues will follow-up with you over email as soon as possible to make sure that everything is working correctly. 🙂
You’ve used a newer version of 1Password on this device. Update to the latest version to keep using 1Password. Contact mailto:support@1password.com if you need help.
I keep getting this message since I had to do a clean reinstall of monterey 12.65 on my 2018 iMac
1Password Version: Not Provided Extension Version: Not Provided OS Version: Not Provided
Browser:_ Not Provided Referrer: forum-search:https://1password.community/search?Search=cannot%20open%20%201Password%20in%20newly%20reinstalled%20montery%20mac%20os%20%20keep%20getting%20this%20error%20message
The data partition on my Mac was corrupted and I had to recover from back up. Now when attempting to open 1P I get the following:
You've used a newer version of
1Password on this device.
Update to the latest version to
keep using 1Password. Contact
mailto:support@lpassword.com if you
need help.
I have deleted the app and reinstalled and I get the same thing. I have reached out to 1P but they have not responded and I would prefer to get back up and running ASAP. I would appreciate any help. Thank you.
1Password Version: 8.10.4 Extension Version: Not Provided OS Version: MacOS 13.3.1
Browser:_ Not Provided Referrer: forum-search:https://1password.community/search?Search=Yo%20u%20'%20v%20e%20used%20a%20newer%20version%20of%201Password%20on%20this%20device.%20Update%20to%20the%20latest%20version%20to%20keep%20using%201Password.%20Contact%20support%40lpassword.com%20if%20you%20need%20help.
I'm sorry for the frustration. Our team is aware of the issue and can help you get everything working again. I see that you've also sent in an email and the team has just sent you a response. Please reply directly to that email once you've had a chance to read it.
I am getting this message - "You’ve used a newer version of 1Password on this device. Update to the latest version to keep using 1Password. Contact mailto:support@1password.com if you need help"
WTF is going on? I am using current version of 1 password.
I absolutely HATE this program since it forced us into membership.
1Password Version: 8.10.4 Extension Version: 2.9 OS Version: mac 13.2.1
Browser:_ firefox developer Referrer: forum-search:https://1password.community/search?Search=I%20am%20getting%20this%20message%20-%20You%E2%80%99ve%20used%20a%20newer%20version%20of%201Password%20on%20this%20device.%20Update%20to%20the%20latest%20version%20to%20keep%20using%201Password.%20Contact%20support%401password.com%20if%20you%20need%20help.
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all login icons","id":"message:153488","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:153488","revisionNum":1,"repliesCount":8,"author":{"__ref":"User:user:19393"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:153488"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:153488"},"body@stripHtml({\"truncateLength\":200})":" Hi there, I migrated and imported all logins from 1password 7 to 1password 8. However all logins were imported without icon. I have 1500+ logins, how can I update/fetch all icons for all my logins a...","body@stringLength":"231","rawBody":"
Hi there,
I migrated and imported all logins from 1password 7 to 1password 8. However all logins were imported without icon. I have 1500+ logins, how can I update/fetch all icons for all my logins at once?
I'm sorry that you're not seeing icons for items. Can you clarify where the icons aren't showing up? In the 1Password app itself? Or in the browser?
\n
Are you able to post a screenshot of what it looks like when the icon doesn't show up? Make sure that nothing sensitive is visible in the screenshot.
\n
-Dave
","body@stringLength":"539","rawBody":"
\n
I'm sorry that you're not seeing icons for items. Can you clarify where the icons aren't showing up? In the 1Password app itself? Or in the browser?
\n
Are you able to post a screenshot of what it looks like when the icon doesn't show up? Make sure that nothing sensitive is visible in the screenshot.
\n
-Dave
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I also have the same issue... I just migrated from 7.9.11 macOS, to version 8 on Sequoia 15.3.2 . The installer migrated them and no icons showed up for my library.
I have toggled \"show app and website icons\" on and off, no luck. I have uninstalled, reinstalled, No luck.
However, if i go edit the website, and go to the url, and press the space bar.... the icon immediately appears. But I'm like the OP, I can't do this for every single password on the list.
Can you recommend a fix to \"touch\" the website url so it refreshes?
","body@stringLength":"620","rawBody":"
I also have the same issue... I just migrated from 7.9.11 macOS, to version 8 on Sequoia 15.3.2 . The installer migrated them and no icons showed up for my library.
I have toggled \"show app and website icons\" on and off, no luck. I have uninstalled, reinstalled, No luck.
However, if i go edit the website, and go to the url, and press the space bar.... the icon immediately appears. But I'm like the OP, I can't do this for every single password on the list.
Can you recommend a fix to \"touch\" the website url so it refreshes?
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It is in the 1password app itself, where the website icon doesn't appear. In the example below, it is for Google Gmail account in 1password 8. It has a box that says \"Go\"
But in 1password7 - it actually showed a rich icon (see below for icon example). The desired behavior would also just show the rich icon.
Example of missing icon
Example of expected icon:
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Thanks for the screenshot. And, just to clarify, you have https://www.google.com saved as the website address for all of those logins? And that specific rich icon does appear if you edit one of the affected items using the 1Password desktop app, click the website address field, and press spacebar?
\n
-Dave
\n
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Hi there - clairfications -
yes the website address is correct for all the logins. It appears fine on 1p version 7.
After the migration, it does not appear. On 1p version 8, then if I do manually go into the address field, press space at the end of hte field, the rich icon would appear.
But I also noticed that if you decide to \"edit\" the login, and you do nothing except press the \"save\" then the login will then update and the rich icon would appear.
Based on this - is there a way that one can just \"touch\" all the logins so that all the rich icons appear properly?
Moderator
