1Password at home

Hi, when I try to open 1Password on my iPhone, the green Face ID tick mark runs between four and six times every time I open the iOS app, it eventually stops and I can search, etc., but I don’t understand why it runs consecutive Face ID confirmations or what I can do to stop it. 

Please add Rich Icon support for the domain: https://byg.gg.1024×1024 Icon: 

Hi there,I have read through some explanations of why the Secret Key is safe to be stored in the iCloud keychain by default, but I'd really rather it just weren't.  Is there any way to turn this behavior off?If not, can you give me a good explanation of why you think the iCloud keychain is so secure that it warrants this kind of privilege?  It has 2fa, requires my password, I'm aware of all that -- I'm pretty happy with iCloud keychain security -- but I choose 1password to store my passwords in because I've been happier with yours, but not needing my secret key on a new device doesn't make me happy.It seems utterly bizarre to me that a company so focused on security would not have it be an option, but it looks to me like it's not -- I'm hoping it's just not obvious where it is. Please let me know how to turn it off :) :) :)   

Most US government sights now either require signing in with Login.gov or provide it as an option to sign in. I realize that I can add each site to the list of websites under the Login.gov entry.  But some of the sites offer other sign in options, such as ID.me or the legacy username and password.  I think this is the problem that the "Sign in with" list was created to solve... which option to choose when you get to the site.Please add Login.gov to this list or just provide a flag to add any login to that list.I know there was a similar post made previously, but it has been over a year and Login.gov has still not been added, so I wanted to bring this back to your attention.

I’m not sure if the question has been asked/responded properly in the forum. I love the macOS integration with 1Password, I can finally use it for some OS-level stuff. I am having issue with accessing Samba/SMB/network resources and matching them with 1Password.The setup I have is 1Password for Mac 8.12.36 on BETA channel, as of writing this it’s version 81236032. I use it for the amazing dev integration, particularly the SSH bookmarks <3.When I try to access a network resource in Finder (let’s say smb://192.168.1.1/media), I get the system prompt asking for password. I then have an option of picking up 1Password or Apple Password Manager. When I pick 1Password, nothing gets matched though. I have to search for the 1Password item manually.I tried doing the same trick that works for SSH bookmarking, i.e. adding URLs with the exact paths. It didn’t help though.If it helps, I can attach a screenshot, however, my macOS is in Polish so it might be a little confusing.TL;DR: 1Password macO

Hi, Since a few weeks Microsoft has updated the page for connecting to VMs via the Bastion option. I now defaults to Authentication Type: "Microsoft Entra ID” but after selecting "VM Password” the 1password extension doesn't fill in the username + password. Even when clicking the extension in the username or password field. URL: No url unfortunately as it's not publicly available. Azure page for connecting via Azure BastionBrowser: MS EdgeExtension Version: 8.12.41.1Desktop App version: 1Password for Windows 8.12.40 (81240031)If needed I can provide screen recordings privately.  Please let me know if you need more information Thanks,Rik  

For many years, my two-factor authentication only required that I plug in my USB security key (YubiKey 5C NFC) and touch it. And that was all that was required to be logged in. Today, however, upon touching my security key, I was met with a new prompt that requires my security key pin, that says:PIN requiredEnter the Pin for your security keyWell I’m terrified that the new prompt has essentially locked me out because my YubiKey PIN is paradoxically safely secured in my 1password account, which I am now unable to access. Please tell me this update can be rolled back so I can escape this Catch-22 of a security improvement.  And, no, unfortunately I don’t have recovery codes or an authenticator setup, so I think it is 2FA by security key or bust.

Hi,I want to have the most important data always available somehow.So let's assume, the worlds internet break up and I can't connect to any of your servers.This is also concerning, if done by accident:If you delete a vault in your 1Password account, this is permanent and deleted vaults cannot be restored.I really need a local backup.As I can see the only option is an unencrypted local export (1PUX)?Is there any way to automate this? (preferrably in an encrypted form!)Thanks

It has been 6 days since I opened a ticket and I initially noted I tried all options and nothing works then I did get a response to try something I already id and then say they could assist further if not. I responded within 10 minutes now it has been over 4 days. I really need help and do not want to have to redo all of my passwords.

I am on MacOS 27 and using the latest beta 1password + test flight extension (this issue happens with latest prod version too). If I am trying to create a new account and I have already created the user/pass, when I using the new universal access feature, I see it suggest the account that I have an account for, I select to paste it and then safari crashes. This only seems to happen where the form has both a password + confirm password field. This should be fairly easy to reproduce. I have the Safari crash report if you want a copy, please DM or email me and I'll send it to you.

Hi . I’d appreciate a human look at Support ID 849324. 7 Aug 2026: I paid $28.25 for an Individual plan (student 50% discount). 6 to 7 Oct: my plan was changed to Families. Invoice B6068E47-0010 was issued at $11.81, with a $19.97 credit from my unused Individual time applied. The card verification email for that invoice landed in my spam folder, and the invoice was voided on 22 Oct. I’ve had no human reply since 22 Oct. I replied on the ticket on 25 Oct and re-filed through the contact form today, 28 Oct.My ask is simple: please reissue the invoice at the same rate with my existing credit applied, or tell me in writing if that can’t be done. I don’t want to be charged the full Families price on top of what I’ve already paid. Thanks.

Hi 1Password team,Please give us more control over the order of autofill suggestions when several saved logins match the same website or app.For example, someone may have multiple Google or Microsoft accounts but use one of them most of the time. Having to find that account in the suggestions repeatedly adds unnecessary steps, especially on mobile.I would like to be able to:• Set a preferred login for a specific website or app, so it appears first.• Choose a suggestion sort order: most recently used, most frequently used, or alphabetical.• Optionally pin or manually reorder matching items.• Have these preferences work consistently across the browser extension, Quick Access, and mobile autofill, wherever the platform allows it.Marking an item as a Favorite is useful, but Favorites serve a broader purpose. I would prefer to choose the default login for a site without adding every frequently used account to my global Favorites. Renaming items with numbers to influence their order is also

Currently, the 1Password search bar always searches all items across all vaults. I would like to be able to scope a search within a specific vault. For example,If I’m in All Items, search should search all items in all vaults (current behavior). If I’m in a specific vault, search should return items ONLY in that vault. If I’m in Archive, search should return items ONLY in the Archive.This new feature should be available for the app, Windows, Mac, and browser extensions.Thank you.

When trying to login to a locally hosted website that doesn't have an SSL cert, I don't get the prompt to fill passwords any longer. This used to work. Is this a known bug/feature? iPhone 11 running ios 26.6.11Password for IOS 8.12.32

I had been reluctant to use Autofill. First of all, it seems that on iOS and Android, the 1Password Extension wouldn’t work on Android as the Extension doesn’t exist there?On iOS it works on Safari and not other Browsers, I think Orion Browser has 1Password built in. But not Chrome and Firefox… each Browser has its own Autofill.There may appear to be limitations. How does 1Password Autofill fill many sites which separate the Login and the Password on different pages? For example Google and others.

I’m having to put in my password every time to use 1password with Face ID. I don’t want to turn Face ID off, but this is a new bug.

Since updating to the latest version of the client, the Linux desktop client consistently crashes on first startup, and sometimes crashes again after already running. I have the browser extension and desktop app integration enabled, and I use my system unlock method as the unlock option for the desktop app (local account password popup instead of biometrics). This crash happens regardless of triggering unlock via the extension, launching the desktop app directly, or triggering the app's global search shortcut (ctrl-alt-space for me). This happens on both Kubuntu 24.04.1 LTS and Pop!_OS 22.04 LTS. In both cases, the desktop app is installed via apt. Quick edit: I originally wrote this for desktop client version 8.10.48. I updated to version 8.10.50 and the issue does still exist.

How do I disable the new drop down popup that offers to sign in? 

While I have followed the recent change logs regarding passkey fixes, they only temporarily worked on my side. Currently, 1Password in Firefox fails to offer passkeys on all websites, that request WebAuthn.Environments tested:Windows 11 Home 26H2 26300.9711 Firefox 158.0.1 in incognito mode, with only 1Password enabled 1Password browser extension version 8.12.41.1, 81241001, on STABLE channel 1Password browser extension version 8.12.42.34, 81242034, on BETA channel Reproductions:For example, x.com throws the following error to the console, when trying to log in:[jf:Input2.Passkey] Browser does not support passkey operation for mode=1A self-hosted authentik instance also reports an error, when trying to log in with a passkey:[WARN] (flow:ak-stage-authenticator-validate-webauthn): Failed to authenticate Error: WebAuthn not supported by browser. yt webauthn.ts:28 authenticate AuthenticatorValidateStageWebAuthn.ts:45 tryAuthenticating AuthenticatorValidateStageWebAuthn.ts:111

The default list item numbers (people in groups, people/vault lists in general) in the web version are a bit low for us, and given that the pagination is only on top of the lists, the usability is somewhat reduced.It would be nice if lists remembered their last item count setting.Also, the pagination would be really helpful also under the list, so that when one scrolls to the bottom, there is a clear indication that the last item may not be the last.

I have been trying for three weeks to add a new payment method to my account and the 1Password billing page completely glitches out and will not accept a credit card or bank account. I’ve tried in every browser on laptop and mobile, and I’ve tried in the app. I tried the trick that other people have posted of changing my country and changing it back again and that doesn’t work either.  My account is now several days overdue and I’m worried about losing access to my passwords. I have opened multiple tickets with customer service and no one is responding. It is crazy to me that 1Password has not solved this well-documented, longstanding issue. How am I supposed to trust 1Password with my passwords if it can’t even fix its own billing page?

Is the issue with the Windows desktop app using the wrong date format ever going to be fixed? I see it was reported here about 4 years ago, after 2 years the discussion was closed. Very disappointing that such a simple bug gets ignored when it can actually have quite serious consequences. What is the subscription fee for if long standing bugs never get fixed? 1Password Version: Not Provided Extension Version: Not Provided OS Version: Not Provided Browser: Not Provided

When using 1Password 8 along with version 7, I notice some discomfort when using. I suppose it is for security purposes, but in 8, only the main account is unlocked upon entering the main password, I have to unlock additional accounts separately. Which is fine, but I would like to have the option to unlock without selecting the account in the process, which is annoying because if I forget to switch back to All Accounts directly, only items from the unlocked vault are available. I'd love to have an option to unlock all accounts with a single password, as was the behaviour in 7, but I suspect it is not technically possible when retaining security? 1Password Version: 8.9.6 (last beta) Extension Version: n/a OS Version: n/a Browser:_ n/a

I purchased an annual subscription via Google Play, but my account remains frozen. Could you please issue a refund or unfreeze my account?

A few months ago, I signed up for the nightly update cycle of 1Password, but after a few weeks of restarting the app every single day, I switched to the Beta channel. It has been a few months since I made the switch, and I still only get nightly builds now. Is there a way to force it to change? 1Password Version: 1Password for Mac 8.10.60 (81060018) Extension Version: Not Provided OS Version: 15.2 (24C101) Browser: Brave